We take immense pride in the positive feedback we receive from our customers, as it reflects our commitment to excellence. Here are some heartwarming testimonials from our satisfied customers:
"Fantastic Experience" "My wife and I had a fantastic experience at Northwest Pianos. My wife had been dreaming of buying a piano all her life, but it always seemed out of reach. We were nervous to go to a piano store in person, but the manager, Cheri, was the most welcoming and helpful person we could have asked for. She helped point us to what we were interested in and gave us the space to try them out. We found the perfect piano and had a great experience buying it. Highly recommend Northwest Pianos!" — David B.
"Top Notch" "Cheri at Northwest Pianos was top notch. She was friendly when I visited the store the first time; very knowledgeable about the various pianos, keyboards, and hybrids; and remarkably quick and effective with a text follow up. When I decided what I wanted and needed a special shipping option, she was able to work through the details in a matter of minutes. We processed the transaction over the phone and the piano was delivered in less than 10 days. From start to finish, one of the best retail experiences I’ve had anywhere. My compliments to Cheri and the entire team at Northwest Pianos. I’d highly recommend them." — Jared S.
"The Best!" "Cheri at Northwest Pianos is the best! My son and I flew down from Sitka, AK to look for a piano for him and not only was there a great selection but having 3 different Kawai GL models to try made a huge difference. She answered all our questions and made our first piano buying experience a really good one.
No small task getting a Kawai GL-30 back to Sitka but Cheri coordinated everything from dampp chaser installation to finding the wonderful piano movers willing to come to Sitka to help us. She kept in touch throughout the whole process and we are forever grateful.
Thank you Cheri at Northwest Pianos, the Kawai GL-30 has a new home in Sitka and we couldn’t be happier!" — The Johnson Family
"Highly Recommend" "I’ve wanted a real piano for as long as I can remember, and my husband and I were finally in the market to purchase one. We decided to stop by Northwest Pianos to see what was available, and Cheri greeting with so much kindness and warmth. I was interested in a used, all black, Baldwin or Steinway and Cheri showed me the options in the showroom and encouraged me to take my time and play whatever I liked. I fell in love with an upright Baldwin and my husband and I purchased it within the hour. The paperwork was super easy, and Cheri explained all that came with our purchase. We really enjoyed working with her, and I’m just in love with my new piano. I can’t wait for it to arrive at our home. I highly recommend Northwest pianos if you are in the market!" — Jorrie B.
"Sanctuary of Music" "The piano room is a sanctuary of music and creativity, where every note resonates with clarity and precision. The room's acoustics are perfectly tuned, allowing the piano's rich tones to fill the space beautifully. The atmosphere is serene and inspiring, making it an ideal environment for both practice and performance. Whether you're a seasoned pianist or a beginner, the room provides the perfect setting to explore the depths of your musical expression. With its well-maintained instrument and peaceful ambiance, this piano room truly nurtures the soul of every musician who steps inside." — Wu J.
These testimonials are a testament to the dedication and passion of our team at Northwest Pianos. We are honored to serve our community and are committed to continuing to provide exceptional products and service. If you're in the market for a piano or need expert advice, visit Northwest Pianos. We look forward to helping you find the perfect instrument to make beautiful music.
Founded in 1981 by engineer and pianist Paolo Fazioli, Fazioli Pianos has quickly become synonymous with excellence in the world of grand and concert pianos. Located in Sacile, Italy, this company is dedicated to crafting instruments that not only meet but exceed the expectations of the most discerning musicians.
